Rates
You know, this is a strange business. Rates will usually vary with the amount of work to be done. Whenever you have an emergency and need some help right away the rate you pay will most likely be higher than the rate for scheduled maintenance or remote service. (Yes, I know I split the infinitive, but that's the way we talk, isn't it?)
There are also many different ways of charging. If you take a look at the website for the geeks with the bugs, you'll see several different service packages and rates and on and on it goes. If you can figure out their charts, you can probably figure out how to solve your computer problems yourself. But believe me, I have been called in behind them and had to fix up a system after they had charged a hefty sum and left.
It is easy for us to guarantee that our rates will beat what they charge every time and our service will be customized to your needs. And the office supply chain that "fixes" computers? They're really good at wiping the hard drive and starting over. Bye, bye data and applications. One thing we can't compete on is that we don't have stores all across the United States. We might not be able to fix hardware remotely, but I can help with software problems remotely and by phone. Call before you travel so we can get you set up in case you need help on the road.
In the office: $60/hour. We can finish most PC tuneups in a day or two and charge you for just one to two hours.
By remote connection: $60/hour during normal hours by appointment. Emergency remote help is $90/hour.
At your location during normal hours: $90/hour for one to four hours, discounts apply after that.
At your location on evenings and weekends: $120/hour.
Special Website Only Rate
Website special: $60/hour during normal hours. No charge for drive time within 20 minutes of the Hillsboro Airport (reasonable charge beyond that.) When you call, tell us that you saw this on our website.